HOFA-Plugins FAQ

Installation

How can I transfer my plugin data (presets, references and IRs) to another machine?

You can create a .zip file using "File"->"Backup Presets..." which includes all presets, impulse responses that where imported in IQ-Series Reverb and references stored in IQ-Series Analyser. Via "File"->"Restore Presets..." the .zip file can again be restored on another machine.

Please be aware that restoring will overwrite all existing presets.

Where are the plugins installed?

Except for VST plugins on Windows the installation paths are fixed. If possible, HOFA plugins are installed in a subfolder. The following directories are used:

OS X:
"/Library/Audio/Plug-Ins/Component" (Audio Unit)
"/Library/Audio/Plug-Ins/VST/HOFA " (VST)
"/Library/Audio/Plug-Ins/VST3/HOFA" (VST3)
"/Library/Application Support/Avid/Audio/Plug-Ins/HOFA" (AAX)
"/Library/Application Support/Digidesign/DAE/Plug-Ins/HOFA" (RTAS)

Windows:
"C:\Program Files (x86)\Common Files\VST3\HOFA" (VST3 32-bit)
"C:\Program Files\Common Files\VST3\HOFA" (VST3 64-bit)
"C:\Program Files (x86)\Common Files\Avid/Audio/Plug-Ins/HOFA" (AAX 32-bit)
"C:\Program Files\Common Files\Avid/Audio/Plug-Ins/HOFA" (AAX 64-bit)
"C:\Program Files (x86)\Common Files\Digidesign/DAE/Plug-Ins/HOFA" (RTAS)

The installation directory for Windows/VST are shown in the overview window after clicking "INSTALL"/"UPDATE"/"REPAIR"/"UNINSTALL"/"APPLY CHANGES" and can also be changed there.
The following paths are used:

"C:\Program Files (x86)\VstPlugins\HOFA" (VST 32-bit)
"C:\Program Files\VstPlugins\HOFA" (VST 64-bit)

Some DAWs (for example Cubase) set a default path for VST plugins in Windows' registry. If this path is set it will be used instead of the above one.

How can I use HOFA-Plugins Software on a machine without internet connection?

You can install the software using the offline version of HOFA-Plugins Manager.

To activate the software you can use a USB flash drive which can be activated in HOFA-Plugins Manager on a machine with internet connection and afterwards used similar to a dongle. The flash drive should be connected to the machine before HOFA-Plugins Manager is started. The activation can be either done using the normal as well as the Offline version of HOFA-Plugins Manager.

If you want to use the USB flash drive on OS X as well as on Windows it needs to be FAT-formatted. Otherwise it can also be formatted with NTFS (Windows) or HFS+ (OS X).

The USB flash drive can of course still be used to store data or 3rd party licenses. Only the "HOFA_Licenses" folder shouldn't be removed or renamed.

Activation and Licenses

How can I transfer a license from one machine to another?

Simply deactivate the old machine and afterwards activate the new machine using HOFA-Plugins Manager. You can also use HOFA-Plugins Manager to uninstall the software on the old machine.

How can I deactivate a license on a machine where I don't use it any more?

You can deactivate a machine via HOFA-Plugins Manager after logging in and selecting "Deactivate software/plugin".

The software won't recognize the license. What can I do?

This can for example happen after an upgrade (e.g. IQ-Series Analyser V1 to IQ-Series Analyser V2), where the old license isn't valid any more for the upgrades product. If you don't want to upgrade, you can install the previous version using HOFA-Plugins Manager (for example "Install HOFA IQ-Series Analyser V1").

Otherwise it suffices in most cases to simply activate the software again. If this won't help, please contact us.

 

What is my login/password for HOFA-Plugins Manager / hofa-shop.com?

You can have your login sent after entering your email address here. If you forgot your password, you can request a new one here.

Can I sell software I purchased from HOFA-Plugins?

Yes. The software needs to be deactivated first, of course.

As the transfer is done by hand, there is a transfer fee of 20 € per product (max. 50 €).

Due to the great discounts, educational purchases or single products of bundles (e.g. IQ-Series EQ from IQ-Series Bundle) can't be transferred.

I had to reinstall my machine and wasn't able to deactivate the HOFA-Plugins Software. What can I do?

In these cases, it is possible to deactivate a license by running the HOFA-Plugins Manager on a different computer than the one you need to deactivate.

In HOFA-Plugins Manager, click on "LICENSES" at the top and enter your login data. Choose "Deactivate software/plugin" and then select the computer that is not available anymore. Deactivate all licenses that were activated on that system. After that, you can activate them again on a different computer.

A detailed description of the activation and deactivation process is available here.

How can I use HOFA-Plugins software on more than two machines?

If you don't need to use the software simultaniously on more than two machines you can activate a USB flash drive. You can also purchase further licenses which allow to activate more machines on hofa-shop.com.

How can I activate my purchased software

The activation is done using HOFA-Plugins Manager. You can log in under "LICENSES" (the login details are the same as for hofa-shop.com). A detailed description is available here.

How can I use HOFA-Plugins Software on a machine without internet connection?

You can install the software using the offline version of HOFA-Plugins Manager.

To activate the software you can use a USB flash drive which can be activated in HOFA-Plugins Manager on a machine with internet connection and afterwards used similar to a dongle. The flash drive should be connected to the machine before HOFA-Plugins Manager is started. The activation can be either done using the normal as well as the Offline version of HOFA-Plugins Manager.

If you want to use the USB flash drive on OS X as well as on Windows it needs to be FAT-formatted. Otherwise it can also be formatted with NTFS (Windows) or HFS+ (OS X).

The USB flash drive can of course still be used to store data or 3rd party licenses. Only the "HOFA_Licenses" folder shouldn't be removed or renamed.

General Information

Cubase 9: Not all plugins will be found

The very first release of Cubase 9 did not show all HOFA VST3 plugins that were installed. Steinberg has already fixed this issue with the update to Cubase 9.0.10.

What are the differences between Mac App Store and HOFA-Plugins Shop versions?

- Apps purchased in the Mac App Store can only be used on Apple devices running macOS. A Windows version is not available. They can be used on all macOS Systems that you own (see Apples Terms And Conditions for the Mac App Store in your country). All plugins and standalone applications purchased from the HOFA-Plugins Shop can be used on up to 2 computers simultaneously. They can be used on macOS or Windows systems.

- Prices in the Mac App Store can be different from prices in the HOFA-Plugins Shop depending on your country.

- Licenses purchased in the Mac App Store will not allow for upgrades to successor products or bundles in the HOFA-Plugins Shop.

- CD-Burn.DDP.Master: The limited edition "HOFA CD-Burn.DDP.Master LE" available in the Mac App Store does not include any support for plugins.
The option "Use Project Folder" can not be deactivated in the Mac App Store version! This means that audio files are always copied to a project folder inside the "Music" folder. The version from the HOFA-Plugins Shop allows disabling that feature and has it switched off by default. The reason for this is Apples security mechanism used for Apps in the Mac App Store called "sandboxing". Apps do not have access to the complete file system. They can only acces files that are inside an allowed system folder like "Music" or on files that the user has selected manually. As you will not want to re-select all audio files again when opening a CD project, they are all copied to the project folder inside the "Music" folder.

- DDP Player: In the Mac App Store version the function for burning DDP Images to CD-A and for exporting tracks as audio files is not included! This function is available as an additional In-App Purchase, which requires OS X version 10.7 or higher.

- IQ-Series Analyser: The possibility to create IQ-Series EQ Presets from IQ-Series Analyser Markers is not available in the Mac App Store version.

Where do I find manuals?

The manuals are linked from the product pages on hofa-plugins.de. From within the plugins/software they can also be reached using the "?" in the toolbar. Additionally, the manuals are available in HOFA-Plugins Manager (link "Manual").

Can I sell software I purchased from HOFA-Plugins?

Yes. The software needs to be deactivated first, of course.

As the transfer is done by hand, there is a transfer fee of 20 € per product (max. 50 €).

Due to the great discounts, educational purchases or single products of bundles (e.g. IQ-Series EQ from IQ-Series Bundle) can't be transferred.

How can I check for Updates?

The plugins/software (except for 4U plugins) has a "Check for Updates" entry in the "Settings" menu. HOFA-Plugins Manager will also show the installed and available version of our software.

How can I use HOFA-Plugins software on more than two machines?

If you don't need to use the software simultaniously on more than two machines you can activate a USB flash drive. You can also purchase further licenses which allow to activate more machines on hofa-shop.com.

How can I use HOFA-Plugins Software on a machine without internet connection?

You can install the software using the offline version of HOFA-Plugins Manager.

To activate the software you can use a USB flash drive which can be activated in HOFA-Plugins Manager on a machine with internet connection and afterwards used similar to a dongle. The flash drive should be connected to the machine before HOFA-Plugins Manager is started. The activation can be either done using the normal as well as the Offline version of HOFA-Plugins Manager.

If you want to use the USB flash drive on OS X as well as on Windows it needs to be FAT-formatted. Otherwise it can also be formatted with NTFS (Windows) or HFS+ (OS X).

The USB flash drive can of course still be used to store data or 3rd party licenses. Only the "HOFA_Licenses" folder shouldn't be removed or renamed.

Why can't I find HOFA plugins in Avid Media Composer

The current version 8.3 of Media Composer doesn't search in subfolders for AAX plugins so our plugins installed in a "HOFA" subfolder won't be found. As a workaround you can simply move the plugins to the parent directory. Please be aware that you should remove the plugins by hand before updating.

The AAX plugin directories are:
"C:\Program Files\Common Files\Avid\Audio\Plug-Ins\HOFA" (Windows)
"/Library/Application Support/Avid/Audio/Plug-Ins/HOFA" (OS X)

HOFA SYSTEM

How can I update from SYSTEM 1 to SYSTEM 2?

The update to Version 2 is free! Just use the HOFA Plugins-Manager.

How can I install the freeware HOFA SYSTEM basic?

You can install the free version with the HOFA Plugins-Manager. Just install HOFA SYSTEM 2 – this will set up the free version on your computer. You don't need any licenses or codes and can start immediately.

You can also click on "Start Demo", which begins the 14-day trial period.

In which way is the freeware HOFA SYSTEM basic different from the full version?

You can find a full survey of the differences here.

CD-Burn.DDP.Master

Why is the lenght of an exported MP3 files not shown correctly in my player?

It is a common problem with MP3 files that are stored with a variable bit rate (VBR), that most players can not determine the total time of the file when it is opened. Normally they just read the bit rate of the first frame and estimate the total time from that bit rate and the file length. As many songs begin with silence, the first frames are often encoded with a very small bit rate, which leads to a much longer estimated total time. Often the time is corrected while the file is played back as a better estimation becomes possible. Some players will store the corrected length of files that they have already played back, so the time is displayed correctly when you open the file again.

This problem does not occur when creating the MP3 file using a constant bit rate (CBR), which you can choose in the Quality selector in the Track-Export-Settings.

 
What are the differences between Mac App Store and HOFA-Plugins Shop versions?

- Apps purchased in the Mac App Store can only be used on Apple devices running macOS. A Windows version is not available. They can be used on all macOS Systems that you own (see Apples Terms And Conditions for the Mac App Store in your country). All plugins and standalone applications purchased from the HOFA-Plugins Shop can be used on up to 2 computers simultaneously. They can be used on macOS or Windows systems.

- Prices in the Mac App Store can be different from prices in the HOFA-Plugins Shop depending on your country.

- Licenses purchased in the Mac App Store will not allow for upgrades to successor products or bundles in the HOFA-Plugins Shop.

- CD-Burn.DDP.Master: The limited edition "HOFA CD-Burn.DDP.Master LE" available in the Mac App Store does not include any support for plugins.
The option "Use Project Folder" can not be deactivated in the Mac App Store version! This means that audio files are always copied to a project folder inside the "Music" folder. The version from the HOFA-Plugins Shop allows disabling that feature and has it switched off by default. The reason for this is Apples security mechanism used for Apps in the Mac App Store called "sandboxing". Apps do not have access to the complete file system. They can only acces files that are inside an allowed system folder like "Music" or on files that the user has selected manually. As you will not want to re-select all audio files again when opening a CD project, they are all copied to the project folder inside the "Music" folder.

- DDP Player: In the Mac App Store version the function for burning DDP Images to CD-A and for exporting tracks as audio files is not included! This function is available as an additional In-App Purchase, which requires OS X version 10.7 or higher.

- IQ-Series Analyser: The possibility to create IQ-Series EQ Presets from IQ-Series Analyser Markers is not available in the Mac App Store version.

Why can some special characters not be used for CD-Text?

Unfortunately this is a general problem of the CD-Text standard that was defined by Sony.

CD-Text uses the ISO 8859-1 character encoding, which includes the most common characters used in western european languages. Unfortunately not all languages are covered completely. Especially some characters used in eastern european languages are missing.

Alternativaly the CD-Text standard also allows for Japanese, which is stored using the so called 2-byte Shift-JIS character encoding. This encoding does not include the European special characters, so a mixture of both is not possible. To enter CD-Text in Japanese, you need to switch Settings->CD-Text Language to Japanese (CD-Burn & DDP Version 1.6.7 or higher).

 
Generally you should be aware that titles stored in CD-Text will often be displayed on CD-Players or car stereos that have only very limited displays. Many of these devices will not show any special characters at all. So you could think about avoiding special characters and replace for example a german "ä" by its equivalent "ae".
 
 
I have burned a CD with CD-Text. Why is that CD-Text information not displayed when I play back the CD on my computer?

When playing a CD in your computer, you should be aware, that not every player software will show CD-Text information. Often the title information is downloaded from the internet, which can be different from the information that is stored on the CD itself. Windows Media Player as well as Apple iTunes do not show any CD-Text information by default!

What is the difference between CD-Burn.DDP.Master (App) and CD-Burn.DDP.Master (Plugin)?

The idea of the plugin is that the user wants to do as much as possible in his favourite DAW. To create a CD with the CD-Burn.DDP.Master plugin you need to arrange the complete CD in your DAW, including all pauses, fadings etc. and export everything as one long audio file. This file is read by the plugin and all track markers will be set automatically where pauses were found in the audio material. You can then edit these markers in the plugin, add CD-Text, ISRC etc. if you like and write a CD, a DDP image or audio files. Further sound editing of the audio material is not possible in this plugin.
If you prefer creating single files for each track in your DAW, you may prefer the CD-Burn.DDP.Master App. There you have a simple wave editor where you can arrange the order of your tracks, pauses, fadings etc. You can modify the volume and fading of each clip and you can use the included HOFA plugins for further audio editing.

DDP Player Maker

I have received a DDP image with an included HOFA DDP Player as a zip file. How can I use it?

You can find a short instruction video here:

How to use DDP-Images with HOFA DDP-Player (Windows)

How to use DDP-Images with HOFA DDP-Player (macOS)

It is important that the player is always opened directly from the "Player" subfolder inside the DDP image. The file "HOFA_DDP_PLAYER_INFO" also needs to be present there.

You can download a detailed manual here.

 

Notice about macOS 10.12 (Sierra):

Unfortunately Apple has introduced a new security mechanism with macOS Sierra which adds new restrictions for Apps that were downloaded from the internet inside a zip file. Because of that, older versions of DDP Player may not be able to open the corresponding DDP image automatically.

If there are problems with these older versions, please update to the latest version (V1.0.17 or higher) of DDP Player Maker and create the player for that image again!

There are some workarounds for some older versions of the player:

In case the DDP Player shows the instruction Please drop the file "HOFA_DDP_PLAYER_INFO" here to open your DDP image, all you have to do is to drag the file "HOFA_DDP_PLAYER_INFO" which is also located in the "Player" subfolder onto the DDP Player. Alternatively you can also open it from the DDP Player's File menu.

In other cases there may be a message to activate a license or to run in demo mode. If this happens, please proceed as follows:
Use the Finder to move "HOFA DDP Player Mac OS-X.app" to the Desktop and then move it back to the "Player" folder inside the DDP image where it came from. This moving around will deactivate the restrictions for that app, so afterwards you can open the DDP Player with the image as intended.

 

What are the differences between Mac App Store and HOFA-Plugins Shop versions?

- Apps purchased in the Mac App Store can only be used on Apple devices running macOS. A Windows version is not available. They can be used on all macOS Systems that you own (see Apples Terms And Conditions for the Mac App Store in your country). All plugins and standalone applications purchased from the HOFA-Plugins Shop can be used on up to 2 computers simultaneously. They can be used on macOS or Windows systems.

- Prices in the Mac App Store can be different from prices in the HOFA-Plugins Shop depending on your country.

- Licenses purchased in the Mac App Store will not allow for upgrades to successor products or bundles in the HOFA-Plugins Shop.

- CD-Burn.DDP.Master: The limited edition "HOFA CD-Burn.DDP.Master LE" available in the Mac App Store does not include any support for plugins.
The option "Use Project Folder" can not be deactivated in the Mac App Store version! This means that audio files are always copied to a project folder inside the "Music" folder. The version from the HOFA-Plugins Shop allows disabling that feature and has it switched off by default. The reason for this is Apples security mechanism used for Apps in the Mac App Store called "sandboxing". Apps do not have access to the complete file system. They can only acces files that are inside an allowed system folder like "Music" or on files that the user has selected manually. As you will not want to re-select all audio files again when opening a CD project, they are all copied to the project folder inside the "Music" folder.

- DDP Player: In the Mac App Store version the function for burning DDP Images to CD-A and for exporting tracks as audio files is not included! This function is available as an additional In-App Purchase, which requires OS X version 10.7 or higher.

- IQ-Series Analyser: The possibility to create IQ-Series EQ Presets from IQ-Series Analyser Markers is not available in the Mac App Store version.

I have received a DDP image with an included HOFA DDP Player. Why can the player for OS X not be launched?

On Mac OS X the player application needs to be marked as "executable file". This marker is automatically set by OS X when a ZIP file is unpacked using the default "Archive Utility". In case the files are transmitted seperately via an FTP server or a file sharing service, this marker may get lost! That would mean that the player can not be launched anymore. The same can happen when using other packing formats like e.g. "RAR" or "7z" or when using other tools than "Archive Utility"for unpacking.

So the safest way is transferring the DDP image folder with the included DDP player as a ZIP file. On OS X, the receiver of the DDP image should unpack that zip file using the "Archive Utility", which is normally used by default when double clicking on a ZIP file. If it is not the default tool, you can right-click on the Player and choose "Open With"->"Archive Utility.app" from the context menu.

I have burned a CD with CD-Text. Why is that CD-Text information not displayed when I play back the CD on my computer?

When playing a CD in your computer, you should be aware, that not every player software will show CD-Text information. Often the title information is downloaded from the internet, which can be different from the information that is stored on the CD itself. Windows Media Player as well as Apple iTunes do not show any CD-Text information by default!

IQ-Series Analyser

Is it possible to analyze audio signals at the audio output (e.g. coming from a media player software)?

On Windows systems you will find “Loopback Output” devices in the “Windows Audio” submenu, that can be selected as inputs. This loopback is only available if your player software uses a Windows Audio driver as output. When playing back audio from a DAW software, which normally uses ASIO drivers, you can use the IQ-Series Analyser NetAux plugin to show a signal in IQ-Series Analyser (Standalone) (see chapter Network function in the manual for details).
Unfortunately, on OS X systems a direct loopback of an audio output is not possible. You need to use an additional audio routing tool to achieve this. For example you could use Soundflower (https://rogueamoeba.com/freebies/soundflower/) that is available for free. Of course you can also use the IQ-Series Analyser NetAux plugin with a DAW on OS X.

What are the differences between Mac App Store and HOFA-Plugins Shop versions?

- Apps purchased in the Mac App Store can only be used on Apple devices running macOS. A Windows version is not available. They can be used on all macOS Systems that you own (see Apples Terms And Conditions for the Mac App Store in your country). All plugins and standalone applications purchased from the HOFA-Plugins Shop can be used on up to 2 computers simultaneously. They can be used on macOS or Windows systems.

- Prices in the Mac App Store can be different from prices in the HOFA-Plugins Shop depending on your country.

- Licenses purchased in the Mac App Store will not allow for upgrades to successor products or bundles in the HOFA-Plugins Shop.

- CD-Burn.DDP.Master: The limited edition "HOFA CD-Burn.DDP.Master LE" available in the Mac App Store does not include any support for plugins.
The option "Use Project Folder" can not be deactivated in the Mac App Store version! This means that audio files are always copied to a project folder inside the "Music" folder. The version from the HOFA-Plugins Shop allows disabling that feature and has it switched off by default. The reason for this is Apples security mechanism used for Apps in the Mac App Store called "sandboxing". Apps do not have access to the complete file system. They can only acces files that are inside an allowed system folder like "Music" or on files that the user has selected manually. As you will not want to re-select all audio files again when opening a CD project, they are all copied to the project folder inside the "Music" folder.

- DDP Player: In the Mac App Store version the function for burning DDP Images to CD-A and for exporting tracks as audio files is not included! This function is available as an additional In-App Purchase, which requires OS X version 10.7 or higher.

- IQ-Series Analyser: The possibility to create IQ-Series EQ Presets from IQ-Series Analyser Markers is not available in the Mac App Store version.

IQ-Series Comp

What's the difference between Calm Mode and Rough Mode?

The Calm Mode uses a more transparent compression which is for example very well suited for groups. The Rough mode on the other hand shapes the sound more and is for example well suited for instruments and drum groups.
As both modes can be used in a wide variety of applications it is often worth comparing both modes. Using the "A"/"B" states included in IQ-Comp this is very easily done.

Why can't I see a sidechain input in Cubase/Nuendo?

Only VST3 plugins provide an external sidechain input in Cubase/Nuendo. If you have tooltips enabled ("Settings" menu), you can see the plugin format by hovering the mouse cursor over the plugin/license info at the bottom of the plugin. The plugin name in Cubase/Nuendo is also without "HOFA" for VST3  (e.g. "IQ-EQ" instead of "HOFA IQ-EQ").
To use the sidechain you also need to enable the plugin sidechain in Cubase/Nuendo. This is done using the sidechain button beside the automation read/write button above the plugin.


You might need to install the VST3 version. This is done with HOFA-Plugins Manager by checking "VST3" (Windows "VST3 32bit" and/or "VST3 64bit").

IQ-Series DeEsser

Why can't I see a sidechain input in Cubase/Nuendo?

Only VST3 plugins provide an external sidechain input in Cubase/Nuendo. If you have tooltips enabled ("Settings" menu), you can see the plugin format by hovering the mouse cursor over the plugin/license info at the bottom of the plugin. The plugin name in Cubase/Nuendo is also without "HOFA" for VST3  (e.g. "IQ-EQ" instead of "HOFA IQ-EQ").
To use the sidechain you also need to enable the plugin sidechain in Cubase/Nuendo. This is done using the sidechain button beside the automation read/write button above the plugin.


You might need to install the VST3 version. This is done with HOFA-Plugins Manager by checking "VST3" (Windows "VST3 32bit" and/or "VST3 64bit").

IQ-Series EQ

Why can't I set the attack time in IQ-Series EQ to "Ahead"?

The lookahead isn't available in "Live" mode as this mode works without latency. Set oversampling to a different value than "Live" to activate lookahead.

Why can't I see a sidechain input in Cubase/Nuendo?

Only VST3 plugins provide an external sidechain input in Cubase/Nuendo. If you have tooltips enabled ("Settings" menu), you can see the plugin format by hovering the mouse cursor over the plugin/license info at the bottom of the plugin. The plugin name in Cubase/Nuendo is also without "HOFA" for VST3  (e.g. "IQ-EQ" instead of "HOFA IQ-EQ").
To use the sidechain you also need to enable the plugin sidechain in Cubase/Nuendo. This is done using the sidechain button beside the automation read/write button above the plugin.


You might need to install the VST3 version. This is done with HOFA-Plugins Manager by checking "VST3" (Windows "VST3 32bit" and/or "VST3 64bit").

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