HOFA-Plugins FAQ

Installation

How can I transfer my plugin data (presets, references and IRs) to another computer?

You can create a .zip file using “File”->”Backup Presets…” which includes all presets, impulse responses that were imported in IQ-Series Reverb and references stored in IQ-Series Analyser. Via “File”->”Restore Presets…” the .zip file can then be restored on another computer.

Please be aware that restoring will overwrite all existing presets.

Where are the plugins installed?

Except for VST plugins on Windows the installation paths are fixed. If possible, HOFA plugins are installed in a subfolder. The following directories are used:

OS X:
“/Library/Audio/Plug-Ins/Component” (Audio Unit)
“/Library/Audio/Plug-Ins/VST/HOFA ” (VST)
“/Library/Audio/Plug-Ins/VST3/HOFA” (VST3)
“/Library/Application Support/Avid/Audio/Plug-Ins/HOFA” (AAX)
“/Library/Application Support/Digidesign/DAE/Plug-Ins/HOFA” (RTAS)

Windows:
“C:\Program Files (x86)\Common Files\VST3\HOFA” (VST3 32-bit)
“C:\Program Files\Common Files\VST3\HOFA” (VST3 64-bit)
“C:\Program Files (x86)\Common Files\Avid\Audio\Plug-Ins\HOFA” (AAX 32-bit)
“C:\Program Files\Common Files\Avid\Audio\Plug-Ins\HOFA” (AAX 64-bit)
“C:\Program Files (x86)\Common Files\Digidesign\DAE\Plug-Ins\HOFA” (RTAS)

The installation directory for Windows/VST are shown in the overview window after clicking “INSTALL”/”UPDATE”/”REPAIR”/”UNINSTALL”/”APPLY CHANGES” and can also be changed there.
The following paths are used:

“C:\Program Files (x86)\VstPlugins\HOFA” (VST 32-bit)
“C:\Program Files\VstPlugins\HOFA” (VST 64-bit)

Some DAWs (for example Cubase) set a default path for VST plugins in the Windows registry. If this path is set it will be used instead of the one above.

How can I use HOFA-Plugins Software on a computer without internet connection?

You can install the software using the offline version of HOFA-Plugins Manager.

To activate the software you can use a USB flash drive which can be activated in the HOFA-Plugins Manager on a computer with internet connection and use it like a dongle. The flash drive should be connected to the machine before the HOFA-Plugins Manager is started. The activation can be either done in the online or offline version of the HOFA-Plugins Manager.

If you want to use the USB flash drive on macOS as well as on Windows it needs to be FAT-formatted. Otherwise it can also be formatted with NTFS (Windows) or HFS+ (OS X).

The USB flash drive can still be used to store data or 3rd party licenses. However, the “HOFA_Licenses” folder shouldn’t be removed or renamed.

Activation and Licenses

How can I transfer a license from one computer to another?

Simply deactivate the old computer and activate the new computer using HOFA-Plugins Manager. You can also use HOFA-Plugins Manager to uninstall the software on the old computer.

How can I deactivate a license on a computer that I don't use anymore?

You can deactivate a computer via the HOFA-Plugins Manager. Log in and select “Deactivate software/plugin”.

The software doesn't recognise the license. What can I do?

This might happen after an upgrade (e.g. IQ-Series Analyser V1 to IQ-Series Analyser V2), since the old license isn’t valid for the upgraded product. If you don’t want to upgrade, you can install the previous version using the HOFA-Plugins Manager (for instance “Install HOFA IQ-Series Analyser V1”).

If this is not the case, it often suffices to activate the software one more time. If this won’t help, please contact us.

What is my login / password for HOFA-Plugins Manager / hofa-shop.com?

To find out your login name, enter your email address here. If you forgot your password, you can request a new one here.

Can I re-sell software I purchased from HOFA-Plugins?

Yes. The software needs to be deactivated first, though.

There’s a transfer fee of €20 per product (max. €50), since the transfer has to be done manually.

Due to the large discounts, educational purchases or products within a bundle (e.g. IQ-Series EQ from the IQ-Series Bundle) can’t be transferred.

I had to format my computer and couldn't deactivate the HOFA-Plugins Software. What can I do?

You can deactivate a license by running the HOFA-Plugins Manager on a different computer.

In the HOFA-Plugins Manager, click “LICENSES” and enter your login data. Choose “Deactivate software/plugin” and then select the computer that’s not available anymore. Deactivate all licenses that were activated on that system. You can then activate your licenses on a different computer. 

A detailed description of the activation and deactivation process can be found here.

How can I use HOFA-Plugins software on more than two computers?

If you don’t need to use the software simultaneously on more than two computers, you can activate a USB flash drive. You can also purchase further licenses to use several computers at once at hofa-shop.com.

How can I activate my purchased software

The activation is done using the HOFA-Plugins Manager. You can log in under “LICENSES” (the login details are the same as for hofa-shop.com). A detailed description is available here.

How can I use HOFA-Plugins Software on a computer without internet connection?

You can install the software using the offline version of HOFA-Plugins Manager.

To activate the software you can use a USB flash drive which can be activated in the HOFA-Plugins Manager on a computer with internet connection and use it like a dongle. The flash drive should be connected to the machine before the HOFA-Plugins Manager is started. The activation can be either done in the online or offline version of the HOFA-Plugins Manager.

If you want to use the USB flash drive on macOS as well as on Windows it needs to be FAT-formatted. Otherwise it can also be formatted with NTFS (Windows) or HFS+ (OS X).

The USB flash drive can still be used to store data or 3rd party licenses. However, the “HOFA_Licenses” folder shouldn’t be removed or renamed.

General Information

Cubase 9: Not all plugins can be found

The first release of Cubase 9 did not show all HOFA VST3 plugins that were installed. Steinberg has already fixed this issue with the update to Cubase 9.0.10.

What are the differences between the Mac App Store and the HOFA-Plugins Shop versions?

– Apps purchased in the Mac App Store can only be used on Apple computers running macOS. A Windows version is not available. They can be used on all macOS Systems that you own (see Apple’s Terms And Conditions for the Mac App Store in your country). All plugins and standalone applications purchased from the HOFA-Plugins Shop can be used on up to 2 computers simultaneously. They can be used on macOS and Windows systems.

– Prices in the Mac App Store can be different from prices in the HOFA-Plugins Shop depending on your country.

– Licenses purchased in the Mac App Store will not allow for upgrades to successor products or bundles in the HOFA-Plugins Shop.

CD-Burn.DDP.Master: The limited edition “HOFA CD-Burn.DDP.Master LE” available in the Mac App Store does not include any support for plugins.
The option “Use Project Folder” cannot be deactivated in the Mac App Store version! This means that audio files are always copied to a project folder in the “Music” folder. The version from the HOFA-Plugins Shop allows disabling that feature and has it switched off by default. The reason for this is Apple’s security mechanism used for Apps in the Mac App Store called “sandboxing”. Apps do not have access to the complete file system. They can only acces files that are inside an allowed system folder like “Music” or on files that the user has selected manually. As you will not want to re-select all audio files again when opening a CD project, they are all copied to the project folder in the “Music” folder.

DDP Player: In the Mac App Store version the function for burning DDP Images to CD-A and for exporting tracks as audio files is not included! This function is available as an additional In-App Purchase, which requires OS X version 10.7 or higher.

IQ-Series Analyser: The possibility to create IQ-Series EQ Presets from IQ-Series Analyser Markers is not available in the Mac App Store version.

Where can I find manuals?

The manuals are linked from the product pages on hofa-plugins.de. From within the plugins/software you can find them by clicken the “?” in the toolbar. Additionally, the manuals are available in the HOFA-Plugins Manager (link “Manual”).

Can I re-sell software I purchased from HOFA-Plugins?

Yes. The software needs to be deactivated first, though.

There’s a transfer fee of €20 per product (max. €50), since the transfer has to be done manually.

Due to the large discounts, educational purchases or products within a bundle (e.g. IQ-Series EQ from the IQ-Series Bundle) can’t be transferred.

How can I check for updates?

The plugins/software (except for 4U plugins) have a “Check for Updates” entry in the “Settings” menu. HOFA-Plugins Manager will also show the currently installed and available version of our software.

How can I use HOFA-Plugins software on more than two computers?

If you don’t need to use the software simultaneously on more than two computers, you can activate a USB flash drive. You can also purchase further licenses to use several computers at once at hofa-shop.com.

How can I use HOFA-Plugins Software on a computer without internet connection?

You can install the software using the offline version of HOFA-Plugins Manager.

To activate the software you can use a USB flash drive which can be activated in the HOFA-Plugins Manager on a computer with internet connection and use it like a dongle. The flash drive should be connected to the machine before the HOFA-Plugins Manager is started. The activation can be either done in the online or offline version of the HOFA-Plugins Manager.

If you want to use the USB flash drive on macOS as well as on Windows it needs to be FAT-formatted. Otherwise it can also be formatted with NTFS (Windows) or HFS+ (OS X).

The USB flash drive can still be used to store data or 3rd party licenses. However, the “HOFA_Licenses” folder shouldn’t be removed or renamed.

Why can't I find HOFA plugins in Avid Media Composer

Media Composer doesn’t search for AAX plugins in subfolders, so our plugins installed in the “HOFA” subfolder won’t be found. As a workaround you can simply move the plugins to the parent directory. Please note that the plugins should be removed by hand before updating.

The AAX plugin directories are:
“C:\Program Files\Common Files\Avid\Audio\Plug-Ins\HOFA” (Windows)
“/Library/Application Support/Avid/Audio/Plug-Ins/HOFA” (OS X)

HOFA SYSTEM

How can I install the HOFA SYSTEM basic freeware?

You can install the free version with the HOFA Plugins-Manager. Just install HOFA SYSTEM – this will set up the free version on your computer. You don’t need any licenses or codes and can start immediately.

You can also click on “Start Demo”, which begins the 14-day trial period.

How does HOFA SYSTEM basic differ from the full version?

You can find a full list of differences here.

CD-Burn.DDP.Master

Why is the lenght of an exported MP3 files not shown correctly in my player?

It’s a common problem that most players can’t determine the total time of an MP3 file when it’s opened. 
Generally, the players read the bit rate of the first frame and estimate the total time from that bit rate and the file length. Since many audio files begin with silence, the first frames are often encoded with a very low bit rate, which leads to a much longer estimated total time. This time is often corrected while the file plays back, once a better estimation becomes possible. Some players will store the corrected length, so the time is displayed correctly upon opening the file again.

This problem does not occur when creating MP3 files with a constant bit rate (CBR). You can select this option in the “Quality” field in the export settings.

What are the differences between the Mac App Store and the HOFA-Plugins Shop versions?

– Apps purchased in the Mac App Store can only be used on Apple computers running macOS. A Windows version is not available. They can be used on all macOS Systems that you own (see Apple’s Terms And Conditions for the Mac App Store in your country). All plugins and standalone applications purchased from the HOFA-Plugins Shop can be used on up to 2 computers simultaneously. They can be used on macOS and Windows systems.

– Prices in the Mac App Store can be different from prices in the HOFA-Plugins Shop depending on your country.

– Licenses purchased in the Mac App Store will not allow for upgrades to successor products or bundles in the HOFA-Plugins Shop.

CD-Burn.DDP.Master: The limited edition “HOFA CD-Burn.DDP.Master LE” available in the Mac App Store does not include any support for plugins.
The option “Use Project Folder” cannot be deactivated in the Mac App Store version! This means that audio files are always copied to a project folder in the “Music” folder. The version from the HOFA-Plugins Shop allows disabling that feature and has it switched off by default. The reason for this is Apple’s security mechanism used for Apps in the Mac App Store called “sandboxing”. Apps do not have access to the complete file system. They can only acces files that are inside an allowed system folder like “Music” or on files that the user has selected manually. As you will not want to re-select all audio files again when opening a CD project, they are all copied to the project folder in the “Music” folder.

DDP Player: In the Mac App Store version the function for burning DDP Images to CD-A and for exporting tracks as audio files is not included! This function is available as an additional In-App Purchase, which requires OS X version 10.7 or higher.

IQ-Series Analyser: The possibility to create IQ-Series EQ Presets from IQ-Series Analyser Markers is not available in the Mac App Store version.

Why can't some special characters be used for CD-Text?

Unfortunately this is a general problem of the CD-Text standard that was defined by Sony.

CD-Text uses the ISO 8859-1 character encoding, which includes the most common characters used in western european languages. Unfortunately not all languages are covered completely. Especially some characters used in eastern european languages are missing.

Alternativaly the CD-Text standard also allows for Japanese, which is stored using the so called 2-byte Shift-JIS character encoding. This encoding does not include the European special characters, so a mix of both is not possible. To enter CD-Text in Japanese, you need to switch Settings->CD-Text Language to Japanese (CD-Burn & DDP Version 1.6.7 or later).

 
Generally you should be aware that titles stored in CD-Text will often be displayed on CD-Players or car stereos that have only very limited displays. Many of these devices will not show any special characters at all. It’s a good idea to about avoid special characters and replace for example the German “ä” by its equivalent “ae”.
 
 
I have burned a CD with CD-Text. Why is that CD-Text information not displayed when I play back the CD on my computer?

When playing a CD in your computer, you should be aware, that not every player software will show CD-Text information. Often the title information is downloaded from the internet, which can be different from the information that is stored on the CD itself. Windows Media Player as well as Apple iTunes do not show any CD-Text information by default!

What is the difference between CD-Burn.DDP.Master (App) and CD-Burn.DDP.Master (Plugin)?

The idea behind the plugin is that users get the option to do as many steps as possible in their favourite DAW. In order to create a CD with the CD-Burn.DDP.Master plugin, you need to arrange the complete CD in your DAW, including all pauses, fades, etc. and export everything as one long audio file. This file is read by the plugin and all track markers will be set automatically according to the pauses in the audio material. You can then edit these markers in the plugin, add CD-Text, ISRC, etc. and write a CD, DDP image or separate audio files. Further processing of the audio material is not possible in this plugin.
If you prefer creating single files for each track in your DAW, you may prefer the CD-Burn.DDp.Master App. You can arrange the order of your tracks, add pauses, fades, etc. The CD-Burn.DDP.Master App allows you to use the included HOFA plugins for further processing.

DDP Player Maker

I have received a DDP image with an included HOFA DDP Player as a zip file. How can I use it?

You can find a short instruction video here:

How to use DDP-Images with HOFA DDP-Player (Windows)

How to use DDP-Images with HOFA DDP-Player (macOS)

It is important that the player is always opened directly from the “Player” subfolder inside the DDP image. The file “HOFA_DDP_PLAYER_INFO” also needs to be present there.

You can download a detailed manual here.

 

Notice about macOS 10.12 (Sierra):

Unfortunately Apple has introduced a new security mechanism with macOS Sierra which adds new restrictions for Apps that were downloaded from the internet inside a zip file. Because of that, older versions of DDP Player may not be able to open the corresponding DDP image automatically.

If there are problems with these older versions, please update to the version 1.0.17 or higher of DDP Player Maker and create the player for that image again!

There are some workarounds for older versions of the player:

In case the DDP Player shows the instruction Please drop the file “HOFA_DDP_PLAYER_INFO” here to open your DDP image, all you have to do is drag the file “HOFA_DDP_PLAYER_INFO” which is also located in the “Player” subfolder onto the DDP Player. Alternatively you can also open it from the DDP Player’s File menu.

In other cases there may be a message to activate a license or to run in demo mode. If this happens, please proceed as follows:
Use the Finder to move HOFA DDP Player Mac OS-X.app” to the desktop and then move it back to the “Player” folder inside the DDP image where it came from. Moving the file around will deactivate the restrictions for that app, so afterwards you can open the DDP Player with the image as intended.

 

What are the differences between the Mac App Store and the HOFA-Plugins Shop versions?

– Apps purchased in the Mac App Store can only be used on Apple computers running macOS. A Windows version is not available. They can be used on all macOS Systems that you own (see Apple’s Terms And Conditions for the Mac App Store in your country). All plugins and standalone applications purchased from the HOFA-Plugins Shop can be used on up to 2 computers simultaneously. They can be used on macOS and Windows systems.

– Prices in the Mac App Store can be different from prices in the HOFA-Plugins Shop depending on your country.

– Licenses purchased in the Mac App Store will not allow for upgrades to successor products or bundles in the HOFA-Plugins Shop.

CD-Burn.DDP.Master: The limited edition “HOFA CD-Burn.DDP.Master LE” available in the Mac App Store does not include any support for plugins.
The option “Use Project Folder” cannot be deactivated in the Mac App Store version! This means that audio files are always copied to a project folder in the “Music” folder. The version from the HOFA-Plugins Shop allows disabling that feature and has it switched off by default. The reason for this is Apple’s security mechanism used for Apps in the Mac App Store called “sandboxing”. Apps do not have access to the complete file system. They can only acces files that are inside an allowed system folder like “Music” or on files that the user has selected manually. As you will not want to re-select all audio files again when opening a CD project, they are all copied to the project folder in the “Music” folder.

DDP Player: In the Mac App Store version the function for burning DDP Images to CD-A and for exporting tracks as audio files is not included! This function is available as an additional In-App Purchase, which requires OS X version 10.7 or higher.

IQ-Series Analyser: The possibility to create IQ-Series EQ Presets from IQ-Series Analyser Markers is not available in the Mac App Store version.

I have received a DDP image with an included HOFA DDP Player. Why won't the player launch on OS X?

On Mac OS X the player application needs to be marked as “executable file”. This marker is automatically set by OS X when a ZIP file is unpacked using the default “Archive Utility”. In case the files are transmitted seperately via an FTP server or a file sharing service, this marker may get lost! That would mean that the player can not be launched anymore. The same can happen when using other packing formats like e.g. “RAR” or “7z” or when using other tools than “Archive Utility”for unpacking.

So the safest way is transferring the DDP image folder with the included DDP player as a ZIP file. On OS X, the receiver of the DDP image should unpack that zip file using the “Archive Utility”, which is normally used by default when double clicking on a ZIP file. If it is not the default tool, you can right-click on the Player and choose “Open With”->”Archive Utility.app” from the context menu.

I have burned a CD with CD-Text. Why is that CD-Text information not displayed when I play back the CD on my computer?

When playing a CD in your computer, you should be aware, that not every player software will show CD-Text information. Often the title information is downloaded from the internet, which can be different from the information that is stored on the CD itself. Windows Media Player as well as Apple iTunes do not show any CD-Text information by default!

IQ-Series Analyser

Is it possible to analyse audio signals at the audio output (e.g. coming from a media player software)?

On Windows systems you will find “Loopback Output” devices in the “Windows Audio” submenu, that can be selected as inputs. This loopback is only available if your player software uses a Windows Audio driver as output. When playing back audio from a DAW software, which normally uses ASIO drivers, you can use the IQ-Series Analyser NetAux plugin to show a signal in IQ-Series Analyser (Standalone) (see chapter Network function in the manual for details).
Unfortunately, on OS X systems a direct loopback of the audio output is not possible. You need to use an additional audio routing tool to achieve this. For instance, you could use Soundflower (https://rogueamoeba.com/freebies/soundflower/) which is available for free. Of course you can also use the IQ-Series Analyser NetAux plugin with a DAW on OS X.

What are the differences between the Mac App Store and the HOFA-Plugins Shop versions?

– Apps purchased in the Mac App Store can only be used on Apple computers running macOS. A Windows version is not available. They can be used on all macOS Systems that you own (see Apple’s Terms And Conditions for the Mac App Store in your country). All plugins and standalone applications purchased from the HOFA-Plugins Shop can be used on up to 2 computers simultaneously. They can be used on macOS and Windows systems.

– Prices in the Mac App Store can be different from prices in the HOFA-Plugins Shop depending on your country.

– Licenses purchased in the Mac App Store will not allow for upgrades to successor products or bundles in the HOFA-Plugins Shop.

CD-Burn.DDP.Master: The limited edition “HOFA CD-Burn.DDP.Master LE” available in the Mac App Store does not include any support for plugins.
The option “Use Project Folder” cannot be deactivated in the Mac App Store version! This means that audio files are always copied to a project folder in the “Music” folder. The version from the HOFA-Plugins Shop allows disabling that feature and has it switched off by default. The reason for this is Apple’s security mechanism used for Apps in the Mac App Store called “sandboxing”. Apps do not have access to the complete file system. They can only acces files that are inside an allowed system folder like “Music” or on files that the user has selected manually. As you will not want to re-select all audio files again when opening a CD project, they are all copied to the project folder in the “Music” folder.

DDP Player: In the Mac App Store version the function for burning DDP Images to CD-A and for exporting tracks as audio files is not included! This function is available as an additional In-App Purchase, which requires OS X version 10.7 or higher.

IQ-Series Analyser: The possibility to create IQ-Series EQ Presets from IQ-Series Analyser Markers is not available in the Mac App Store version.

IQ-Series Comp

What's the difference between Calm Mode and Rough Mode?

The Calm Mode uses a more transparent compression algorithm, which is very well suited for groups and busses. The Rough Mode is a lot more coloured and is well suited for instruments and drum groups, for instance.
Both modes can be used in a wide variety of applications, so it’s worth it to compare both modes. You can easily do this with the “A/B” feature in the IQ-Series Comp.

Why can't I see a sidechain input in Cubase/Nuendo?

External sidechain is only available in VST3 plugins in Cubase/Nuendo. If you have tooltips enabled (“Settings” menu), you can see the plugin format by hovering the mouse cursor over the plugin/license info at the bottom of the plugin. The plugin name in Cubase/Nuendo omits “HOFA” in the VST3 format (e.g. “IQ-EQ” instead of “HOFA IQ-EQ”).
In order to use the sidechain, you need to enable the plugin sidechain in Cubase/Nuendo. Click the sidechain button next to the read/write automation button at the top of the plugin window.

You might need to install the VST3 version. You can do this with the HOFA-Plugins Manager by checking “VST3” (Windows “VST3 32bit” and/or “VST3 64bit”).

IQ-Series DeEsser

Why can't I see a sidechain input in Cubase/Nuendo?

External sidechain is only available in VST3 plugins in Cubase/Nuendo. If you have tooltips enabled (“Settings” menu), you can see the plugin format by hovering the mouse cursor over the plugin/license info at the bottom of the plugin. The plugin name in Cubase/Nuendo omits “HOFA” in the VST3 format (e.g. “IQ-EQ” instead of “HOFA IQ-EQ”).
In order to use the sidechain, you need to enable the plugin sidechain in Cubase/Nuendo. Click the sidechain button next to the read/write automation button at the top of the plugin window.

You might need to install the VST3 version. You can do this with the HOFA-Plugins Manager by checking “VST3” (Windows “VST3 32bit” and/or “VST3 64bit”).

IQ-Series EQ

Why can't I set the attack time in IQ-Series EQ to "Ahead"?

The lookahead isn’t available in “Live” mode since this mode works without latency. Set oversampling to a value than other than “Live” to activate lookahead.

Why can't I see a sidechain input in Cubase/Nuendo?

External sidechain is only available in VST3 plugins in Cubase/Nuendo. If you have tooltips enabled (“Settings” menu), you can see the plugin format by hovering the mouse cursor over the plugin/license info at the bottom of the plugin. The plugin name in Cubase/Nuendo omits “HOFA” in the VST3 format (e.g. “IQ-EQ” instead of “HOFA IQ-EQ”).
In order to use the sidechain, you need to enable the plugin sidechain in Cubase/Nuendo. Click the sidechain button next to the read/write automation button at the top of the plugin window.

You might need to install the VST3 version. You can do this with the HOFA-Plugins Manager by checking “VST3” (Windows “VST3 32bit” and/or “VST3 64bit”).

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